The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop and implement dispute resolution procedures.
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Established business dispute resolution procedures are reviewed and implemented as appropriate. Completed |
Evidence:
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Business dispute resolution procedures are developed where required and documented, and agreement to procedures is secured from all parties. Completed |
Evidence:
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Recording procedures are established and provision for record keeping is made. Completed |
Evidence:
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External arbitrators or conciliators are identified for consultation when disputes cannot be resolved internally. Completed |
Evidence:
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Conduct an initial investigation into business disputes and possible resolution strategies.
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Nature and cause of business disputes are identified and documented. Completed |
Evidence:
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Parties to dispute are identified and approached individually, and the issues are clarified and documented. Completed |
Evidence:
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Solutions based on an examination of the information collected and with reference to contractual arrangements are suggested. Completed |
Evidence:
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Identify opportunities for dispute resolution.
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Efforts are made to bring the disputing parties together. Completed |
Evidence:
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Where necessary, external arbiters or conciliators are consulted. Completed |
Evidence:
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Relevant statutory laws are identified, applied and followed. Completed |
Evidence:
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Disputes are resolved in accordance with common law. Completed |
Evidence:
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